Care Management Vendor Review

If you are a physician, physician group or health system using a Third-party care management service vendor or in the market to find the best one, then Vector consulting can help. Our experience in these programs makes us the idea outside consultant to assist you with vetting any third-party vendor services.

Initial Reviews:

Care Management Vendor initial evaluation of vendor software, vendor clinical support, required integration, enrollment and care services clinical processes and protocols, training program(s) and documentation process including any bi-directional interfacing and all compliance processes. Includes detailed report for each area reviewed and one onsite meeting to discuss details and any recommendations.

Care Management Vendor initial evaluation of master services agreement between both parties with written recommendations if any. Includes a remote meeting to discuss any identified issues and/or recommendations.

Existing Services Review:

Current Care Management Vendor evaluation consisting of 50% sampling of program enrollment and 50% of monthly care services with detailed reports for each. Includes onsite meeting to discuss findings and any action plan needed.

Current Care Management Vendor process and/or software for program compliance with detail reporting. Includes detailed report and a remote meeting to discuss findings and any action plan needed.

Care Management Vendor ongoing monthly services evaluation consisting of 10% sampling of program enrollment and 10% of monthly care services with detailed reports for each. Includes remote meeting monthly to discuss findings and any action plan needed.

Vendor Opted Review:

Care Management Vendors are encouraged to also consult with Vector Consulting to obtain a compliance report and show your clients and potential clients that you are Vector Certified.

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